Wednesday, March 12, 2008

Stargate Defective Disc Blues Cured

I picked up Stargate: Atlantis Season 1 many months ago and watched a couple of episodes before putting it back on the shelf. It's not that I didn't like the show, I just got it for a really good price and I had seen the entire first season so I wasn't in any hurry to revisit the show. I checked out a few of the commentaries and features and there you go.

Fast forward a few months and a friend from work asks me to borrow the discs. No problem because I'm not watching them, so I give them to her and everything is business as usual. Then I get a call from her a bit later telling me that disc 5 is the same as disc 1. They're labelled properly, but the actual information on them is identical. Having no receipt, and being many months from the purchase date I was worried that I would not be able to get an exchange or satisfaction of any sort.

I had this problem before with my Ultimate Superman set, and Warners was nothing if not accomodating, so I hit the internet hoping to find a customer service line for MGM to contact. I discovered that this was a common problem, got a number and was raring to go. I still thought of calling the local London Drugs where I purchased the set just in case, possibly saving me some time and effort in getting the thing replaced.

Well, I just got off the phone with the salesman and he was aware of the problem and had no issues with me coming in and exchanging it there. Not too shabby.

I'll be heading over there later today and hopefully have the whole thing resolved quickly.



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